Registration
When you register for any of the Panla services. The more information you provide, the better we are able to customize and provide our services to suit your needs and preferences. When you register for one of the Panla services, we may ask that you give us non-personal information such as the purpose for which you will be using a web site as well as the name of the person who may have referred you. We may also ask that you give us personal information such as your name, company name, email address, mailing address, credit card number and credit card expiration date.

Usage Tracking/Hardware/Software/Cookies
While you are on our web site, we automatically track information related to your use of the Panla services. This information may include (among other things) files viewed, type of web site built, and domain name. We however do not store cookies on your computer or retrieve any data on your computer in any way.

Technical Support/Information
When, as an Panla Member, you request technical support or information, we ask you for your personal information and other information necessary to answer your question or resolve your problem.

Promotions or Contests
When you enter a contest or promotion sponsored by Panla and/or our partners, we ask for your contact information so that our partners or we can administer the contest or promotion, and notify winners.

Surveys/Questionnaires
We occasionally ask Panla members or visitors to fill out optional surveys and/or questionnaires. These surveys/questionnaires may ask for demographic information and other information.

Other Information You Give Us
When you visit the Panla web site, we may collect any information that you enter on our web site or give us in any other way in order to contact you about the Panla products and services. Additionally, if you want to learn more about our products or services, we may request that you fill out a form in which we ask for information such as your first/last name, mailing address, email address, as well as your phone number. We only use this information to contact you in order to provide you with information about such services.

How does Panla use my information? Panla uses your information on an aggregated basis to do such things as operate our site and enhance our site. We statistically analyze site usage, including the behavior of our members, to improve the content, layout, and services of the Panla site, as well as to enhance our marketing and promotional efforts.

We share aggregate information about our members with third parties, such as advertisers or partners, for marketing and promotional purposes. However, except as otherwise contemplated in this Privacy Statement, we do not disclose any personally identifiable information about you to any third party without your permission or as otherwise required by law.

We use the information we collect to better understand your needs, process payments, confirm renewal charges or payments to your account, administer your account and the like.

Finally, we may use the information we collect to occasionally notify you about important functionality changes to the web site, products, services and special offers (including promotion of our product or third party products) we think you'll find valuable. Except for communications sent to you regarding material company announcements or statement changes, if you would rather not receive this information you can indicate your preference. You may choose not to receive messages from us by following the opt-out instructions clearly stated in such correspondence you may receive.

Does Panla share member account information? As a general rule, except as otherwise contemplated in this Privacy Statement, Panla will not disclose any of your personal information without your permission or under special circumstances, such as when we believe in good faith that the law requires it. Any information provided by you for the purpose of registering a domain name will become part of the public WHOIS database and you will not be able to opt-out of this directory.

Business Partners: In addition to disclosing personal information to agents who provide services to you on Panla's behalf, Panla may disclose your personal information to business partners, but this is specifically described to you prior to data collection or prior to transferring the data. Our business partners have separate privacy and data collection practices. Panla has no responsibility or liability for these independent policies. For more information regarding the partner or service and their privacy policies, return to that partner's home page and click on their Privacy Statement link. Additionally, Panla may disclose your personal to a third party who is a successor in interest, in the event of a merger, reorganization, change of control, acquisition or sale of all or substantially all of Panla's assets.

Agent: We employ other companies and individuals who are subject to confidentiality obligations, to perform functions on our behalf. Examples include, but are not limited to, web site design services, sending postal mail and e-mail, registering a respective domain name, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing customer service, and collecting and processing payments for the Panla products and services. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Legally Compelled Disclosure and Other: Panla may disclose or access account information when we believe in good faith that the law requires it or for the protection of our legal rights. Panla may also disclose information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Panla Software or Service Agreement. We can disclose any personal information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with a violation of the Panla Software or Service Agreement, an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.

How private is my account information? Panla makes every effort to ensure the confidentiality of all information you provide about yourself. As a general rule, except as otherwise contemplated in the Privacy Statement, Panla will not disclose any of your personal information without your permission or under special circumstances, such as when we believe in good faith that the law requires it. If personally identifiable data about you will be shared, we will tell you, whenever possible, before we collect or transfer the data.

As a Panla member, you have exclusive access to your account information when you log in on our web corporate web site at http://www.panla.com . Our Member Support staff also has access to your account information, which is viewed for reasons such as when technical support is requested or maintenance is required. In addition, any partner you request to provide services to your account may have access to your account information.

Panla makes chat rooms, guest books, discussion boards, and other means of online communication and collaboration available to its members. Please remember that any information that is disclosed in these areas becomes public information. You should exercise caution when deciding to disclose your personal information in a public forum such as a chat room, guest book, discussion board, or when you invite others to join your Panla site or mailing list, or vice versa.

How secure is my account information? Panla uses industry standard efforts to safeguard the confidentiality of your personally identifiable information, such as firewalls and Secure Socket Layers. We make every effort to protect the loss, misuse, and alteration of the information under our control. In addition, our partners and we always use a secure connection when collecting personal financial information from you. However, no data transmission over the Internet can be guaranteed to be 100% secure.

Your Panla account is password-protected so in addition to those partners or agents who may provide you services, only you and those you designate can access it and view the member information relevant to your account. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information. Remember to log out of your Panla account and close your browser window when you are done. This ensures that others cannot access your personal information if your computer is accessible to others.

How do I opt out of receiving messages from Panla? Except as otherwise contemplated in this Privacy Statement, as a Panla member, if you do not want to receive messages from Panla about new products, services, features and promotions, you can indicate your preference by following the opt-out instructions as clearly stated in such correspondence. For Panla newsletters, you can opt-out by logging into your respective Panla account. Since it is necessary for us to contact you regarding certain matters, you may not opt-out of receiving messages relating to material company announcements or statement changes, or administrative matters relating to your account, like billing, collections, customer support or the like.

How do I update or deactivate my account? You can control and update your Panla member account information at any time by logging into our corporate site at http://www.panla.com and accessing your personalized member pages. 

What are cookies and how does Panla use them? Cookies are small pieces of information stored on your hard drive, not on our site or stored in computer memory. The use of cookies is an industry standard, generally used by most major Web sites to improve their services. However, the cookies stored on your computer are viewed as a security issue and an invasion of privacy. Panla do not make use of this type of cookie. The cookie stored in computer memory are are only accessible to programs running in the browsers and only when you are browsing the site. These cookies are inherently very safe. Panla uses this second form of cookies because they allow us to provide us with customized and personalized service. 

How does Panla notify members of changes to the Privacy Statement? This statement is periodically reviewed by Panla and may be subject to change. Therefore, please check this Privacy Statement periodically and you may refer to the date posted at the top of this page to determine when this statement was last updated. Use of the Panla Site, products or services constitutes consent to any policies then in effect.

If we are going to use your personally identifiable information in a manner different from that as provided in our Privacy Statement at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect member information already stored in our database, we will post a prominent notice on our web site notifying members of the change. In some cases where we post the notice we will also email members who have opted to receive communications from us, notifying them of the changes in our privacy practices.

How does Panla protect Children's Privacy?

Panla does not direct its services towards minors and we do not allow Children under the age of 13 to sign up for the Panla products and services. No information should be submitted to or posted at Panla by children under the age of 13 without the prior consent of their parent or guardian.

1. Verifiable Parental Consent. We are required by law to obtain verifiable parental consent in order to collect, use, or disclose personal information from Children. Before we collect any information on a Child, we require the parent or guardian (collectively, the "Parent") to verify his or her consent by either completing a consent form which may be obtained by e-mailing inquiries@panla.com or by providing us with their credit card or social security number. By agreeing to the registration of his or her Child a Parent (i) agrees that the Child's online activities are subject to a number of rules and policies, including without limitation this Privacy Statement and the Member Agreement, and (ii) consents to our collection, use, and disclosure of personal information about the Child as described in this Privacy Statement. We make special provisions to allow parents to control the personal information we collect from Children as described below.